Refund & Returns Policy

Last updated: 7/2026

We want you to love your Chiro Moyo shoes. If something isn't right, here's how returns and refunds work.

Return Window

You may return or exchange unworn items in their original packaging within 30 days of the delivery date.

Eligibility

To be eligible for a return, items must be unworn, undamaged, and in their original packaging with any tags attached. Items showing signs of wear cannot be accepted for return.

How to Start a Return

Email Support@chiro-moyo.com with your order number and the item(s) you'd like to return. Our team will confirm eligibility and provide next steps.

Refunds

Once your return is received and inspected, we'll notify you of the approval status. Approved refunds are issued to your original payment method within 3 business days.

Exchanges

Need a different size or color? Let us know when you request your return and we'll help arrange an exchange, subject to availability.

Return Shipping

Return shipping arrangements and any associated costs will be confirmed with you when your return is approved.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us within 7 days of delivery at Support@chiro-moyo.com with photos of the issue, and we'll make it right.