Ordering
How do I place an order?
Ordering is easy. Browse our website, choose your items, and add them to your cart. Go to checkout, enter your shipping and billing details, select a payment method, and place your order.
Can I change my order after placing it?
Once an order is submitted, changes are not guaranteed. If you need help, please contact us as soon as possible at [email protected]. We will do our best to assist you.
How can I track my order?
After your order ships, you will receive a confirmation email with a tracking number. You can use this number to track your package on our website or the carrier’s site.
Shipping
Where do you ship?
We ship worldwide.
How much does shipping cost?
-
United States: $4.99
-
International: $12.99
How long does delivery take?
-
United States: 5–7 business days
-
International: 10–15 business days
Returns & Refunds
What is your return policy?
You may return your order within 30 days of delivery if you are not satisfied. Items must be unused and in original condition.
Who pays for return shipping?
-
We cover return shipping for damaged or defective items.
-
For all other returns, the customer is responsible for return shipping. We recommend using a tracked service.
When will my refund be processed?
After we receive and inspect your return, your refund will be sent to the original payment method. Please allow 10–15 business days for the refund to appear.
Cancellations
Is there a cancellation fee?
No, we do not charge cancellation fees. If your order has already shipped, return shipping costs may apply.
Payment
What payment methods do you accept?
We accept Visa and MasterCard.
Is my payment information safe?
Yes. We use secure, industry-standard encryption to protect all transactions.
When will my card be charged?
Your card will be charged at the time your order is placed.
If you have any questions, please contact us at [email protected].
We are always happy to help.